by Kristin Caniglia | Oct 19, 2023 | Dynamics 365 Sales, Microsoft, sales
In today’s fast-paced business world, staying ahead of the competition and consistently delivering exceptional sales results can be a daunting challenge. To address these challenges, Microsoft has introduced a game-changing tool known as Sales CoPilot. This...
by Kristin Caniglia | Apr 6, 2022 | Common Data Service, Customer service, Customer Voice, Microsoft, Office 365
We have updated this blog with the most recent information. When this blog was originally published in 2019, Customer Voice was Microsoft Forms Pro. This blog reflects the changes to the Dynamics 365 and Power Platform universes. Any surveys that were created in...
by Kristin Caniglia | Aug 19, 2021 | Dynamics 365 Fundamentals, Microsoft, Microsoft Dynamics 365
What is Dynamics 365? Most businesses only dream of having a single solution that addresses CRM and ERP capabilities. Microsoft Dynamics 365 is a cloud based CRM and ERP solution that offers a full suite of tools to streamline business. Dynamics 365 consists of many...
by Kristin Caniglia | Jul 7, 2021 | enCloud9, Microsoft, Microsoft Certifications, Power Apps, Power Platform
Microsoft encourages lifelong learners with Microsoft certifications Technology is constantly changing. In order for Microsoft partners to retain their Microsoft partnership, partners like enCloud9 must complete a series of examinations designed to test knowledge and...
by Kristin Caniglia | Jul 23, 2020 | Dynamics 365 Fundamentals, Microsoft, Microsoft Dynamics 365, Microsoft Power Platform, Microsoft Teams, News and Updates, Power Platform
Main Takeaways from Microsoft Inspire 2020 Main Takeaways of Microsoft Inspire 2020 Microsoft’s Inspire conference, held virtually on July 21st and 22nd was a source of many important updates and changes to Dynamics 365, Teams, Microsoft 365, and the Power...
by Kristin Caniglia | Feb 11, 2020 | Dynamics 365 Fundamentals, Microsoft, MIcrosoft Flow, Power Automate
Microsoft Flow Re-branded to Power Automate MICROSOFT FLOW RE-BRANDED TO POWER AUTOMATE In November of 2019, Microsoft announced the rebranding of Microsoft Flow to Power Automate at the Ignite conference. This rebranding was done to better align with the other Power...
