by Kristin Caniglia | Oct 26, 2020 | Microsoft Dynamics 365
Microsoft plans to compete hard Microsoft and Salesforce have always had an intense competition. In an attempt to gain the majority of the market in Customer Relationship Management software (CRM), Microsoft is shifting its focus. Microsoft’s new focus has...
by Kristin Caniglia | Sep 25, 2020 | Microsoft Dynamics 365
Would you like to win more business? Would you like to see your sales and revenue increase? Would you like to see your employees work more productively and improve their customer relationships? Do you want to understand your customers in a whole new way? What if we...
by Kristin Caniglia | Sep 8, 2020 | Customer service, Microsoft Dynamics 365, Webinars
August Webinar – Case Management in Dynamics 365 for Customer Service One area in which Dynamics 365 shines bright is in Case Management! Case Management in Dynamics 365 empowers employees to resolve cases quickly. Case Management not only provides efficiency...
by Kristin Caniglia | Jul 23, 2020 | Dynamics 365 Fundamentals, Microsoft, Microsoft Dynamics 365, Microsoft Power Platform, Microsoft Teams, News and Updates, Power Platform
Main Takeaways from Microsoft Inspire 2020 Main Takeaways of Microsoft Inspire 2020 Microsoft’s Inspire conference, held virtually on July 21st and 22nd was a source of many important updates and changes to Dynamics 365, Teams, Microsoft 365, and the Power...
by Kristin Caniglia | Jul 20, 2020 | Microsoft Dynamics 365, Webinars
July Webinar – Enhanced Filtering in Dynamics 365 Enhanced Filtering in Dynamics 365 makes the user experience easier than ever before! Enhanced filtering in Dynamics 365 simplifies the user experience. Brian Begley started enCloud9’s July webinar by...
by Kristin Caniglia | Jul 9, 2020 | Digital Transformation, Microsoft Dynamics 365, New Features in Dynamics 365, News and Updates
2020 Dynamics 365 Release Wave 2 Offers Hundreds of New Features Microsoft’s continues to invest in powering digital transformation to their customers and partners in the 2020 Dynamics 365 Release Yesterday, Microsoft published the 2020 Dynamics 365...
