by Kristin Caniglia | Mar 18, 2024 | Microsoft Dynamics 365
In sales and marketing, we often say, “Out with the old, in with the new.” But what about those old leads that haven’t become customers yet? With spring coming around and everything feeling fresh and new, it’s the perfect time to take...
by Kristin Caniglia | Mar 12, 2024 | Microsoft Dynamics 365
In today’s digital world, email remains a crucial tool for businesses, marketing, and connecting with customers. But with the sheer volume of emails being sent every day, ensuring yours actually reach your audience can be tough. Emails ending up in the spam...
by Kristin Caniglia | Mar 2, 2024 | Microsoft Dynamics 365
CRM data cleanliness In the fast-paced world of business, where data is the new currency, maintaining a clean and organized Customer Relationship Management (CRM) system is paramount. Dynamics 365, Microsoft’s robust CRM platform, empowers businesses with the...
by Kristin Caniglia | Feb 26, 2024 | Customer service, Microsoft Dynamics 365
In today’s digitally-driven business landscape, one-size-fits-all approaches are a thing of the past. To truly stand out and connect with customers, personalization is key. Enter Dynamics 365 CRM—a game-changer in the realm of customer engagement. Let’s...
by Kristin Caniglia | Feb 15, 2024 | Microsoft Dynamics 365
This article was originally published in 2021 but has been updated with the most current information. In today’s hyper-competitive business landscape, maintaining strong and lasting relationships with customers is paramount for success. Dynamics 365,...
by Brian Begley | Feb 10, 2024 | Customer Voice, Microsoft Dynamics 365, Microsoft Forms Pro
This article was originally published in 2021, but has been updated with the most current information. In the bustling digital landscape of modern business, maintaining open lines of communication with customers is paramount. One highly effective way to achieve this...