For the past few years, Copilot has helped sellers work faster by drafting emails, summarizing records, and suggesting next steps. But with the latest innovations in Dynamics 365 Sales AI Agents, Microsoft is starting to change how selling actually gets done inside...
Microsoft’s Dynamics 365 2026 Release Wave 1 (rolling out April–September 2026) continues a clear shift we’ve been watching closely. AI is starting to show up more directly in day-to-day work inside Dynamics 365—especially for sales and customer service teams....
At enCloud9, we’re always on the lookout for tools that help our clients work smarter, collaborate better, and innovate faster. The latest Microsoft 365 Copilot update delivers just that, with five standout features that we think every modern business should know...
Microsoft Ignite 2025 delivered a clear message: AI is becoming more embedded in everyday work. Microsoft framed this as “the year work became agentic,” with a strong focus on AI agents, contextual intelligence, and more connected systems. The big theme at Microsoft...
At Microsoft Ignite 2025, the big theme was Frontier Firms—companies that put AI at the center of their operations to work smarter, move faster, and stay ahead. Microsoft announced new tools and features that make this possible. Frontier Firm AI Initiative at...
Microsoft 365 Copilot is evolving fast, and its newest capabilities bring app creation and automation right into your everyday workspace. With the recent introduction of the App Builder and Workflow Agents at the Power Platform Community Conference, users can now...
