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Easily Create Surveys With Customer Voice

Easily Create Surveys With Customer Voice

by Kristin Caniglia | Apr 6, 2022 | Common Data Service, Customer service, Customer Voice, Microsoft, Office 365

We have updated this blog with the most recent information. When this blog was originally published in 2019, Customer Voice was Microsoft Forms Pro. This blog reflects the changes to the Dynamics 365 and Power Platform universes. Any surveys that were created in...
Webinars Leads New Teams Features

Webinars Leads New Teams Features

by Kristin Caniglia | Jun 11, 2021 | Microsoft Teams, Office 365

Microsoft is continually improving Teams – in their continual battle to beat Zoom in the video conferencing space. Previously, Microsoft enabled users to utilize Teams for webinars using “Live Events. ” But the addition of Teams Pro in early May will make the...
Microsoft Teams Chat: 24 Things You Probably Didn’t Know You Can Do

Microsoft Teams Chat: 24 Things You Probably Didn’t Know You Can Do

by Kristin Caniglia | Apr 10, 2020 | Business, Business Challenges and Solutions, Microsoft Teams, Office 365

Easily Create Quizzes in Microsoft Forms Pro

Easily Create Quizzes in Microsoft Forms Pro

by Kristin Caniglia | Apr 18, 2019 | Common Data Service, Customer service, Microsoft Forms Pro, Office 365

New Feature – Tracking emails on the go is easier with Outlook iOS Updates

New Feature – Tracking emails on the go is easier with Outlook iOS Updates

by Brian Begley | Feb 2, 2017 | Dynamics 365 CRM QuickTips, Microsoft Dynamics 365, Microsoft Dynamics CRM, Office 365, Outlook

To celebrate the second anniversary of the release of Outlook Mobile for iOS Microsoft updated the app with and added a slew of new features including the ability  to activate integrations with several other services, including Evernote, GIPHY, Trello, and Smartsheet....
Microsoft Flow – now in 84 flavors

Microsoft Flow – now in 84 flavors

by Brian Begley | Jan 11, 2017 | enCloud9, Microsoft Dynamics 365, Microsoft Dynamics CRM, Office 365

One of the newest services from Microsoft is Flow – a cross application workflow and integration tool very similar to more established services like IFTTT and Zapier. Even though the service has been out of preview only since November 2016 it already integrates...
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