by Brian Begley | Jun 6, 2017 | Dynamics 365 CRM QuickTips, enCloud9, Microsoft Dynamics 365, Microsoft Dynamics CRM
What is a Dynamics 365 CRM administrator? Before you can think about whether your business needs a CRM administrator, the role of a CRM administrator needs to be defined. Basically, a CRM administrator is responsible for bridging the gap between a company’s CRM...
by Kristin Caniglia | Mar 29, 2017 | Customer service, Dynamics 365 CRM for Vertical Markets, Microsoft Dynamics 365, Microsoft Dynamics CRM
Why Use CRM? So if CRM solutions for the healthcare industry have been around for around 15 years, why are only about 15% of healthcare providers utilizing them? The benefits to using Microsoft Dynamics 365 in the healthcare field can be considerable. Providing...
by Kristin Caniglia | Mar 15, 2017 | Dynamics 365 CRM for Vertical Markets, enCloud9, Microsoft Dynamics 365, Microsoft Dynamics CRM
Did you know that Accounting firms were among the first businesses to use computers? Well, that certainly makes sense because what computers do best is crunch numbers! Although accounting firms can greatly benefit from using Microsoft Dynamics 365 CRM (Customer...