by Brian Begley | Nov 5, 2021 | Customer service, Microsoft Dynamics 365, Microsoft Dynamics CRM
Why is Providing Great Customer Service So Important? Do you want your company to be known for providing excellent customer service? It seems like a simple thing or common sense, but it is something you really have to work at. You can have the best product out there,...
by Kristin Caniglia | Nov 5, 2021 | Customer service, Microsoft Dynamics 365, Microsoft Dynamics CRM
Why do customers stop doing business with you? Do you know the #1 reason customers stop doing business with a business? You’ll be surprised that the answer isn’t that a company’s pricing is too high or their product insufficient. According to Hubspot...
by Kristin Caniglia | May 20, 2020 | Microsoft Dynamics 365, Microsoft Dynamics CRM
Can Your Business Benefit From Dynamics 365? What is CRM? CRM is a customer relationship management tool that various companies use to manage and analyze customer interactions and data. Actually, CRM is the fastest-growing type of business software used. The goal of a...
by Kristin Caniglia | May 15, 2020 | Microsoft Dynamics 365, Microsoft Dynamics CRM
Six Reasons Your Business Needs Dynamics 365 Why do you need Dynamics 365? There are many reasons you need Dynamics 365, but in today’s competitive industry, a good Customer Relationship Management tool is a must. Here, we will discuss the reasons that we see as...
by Brian Begley | Dec 13, 2018 | Dynamics 365 Fundamentals, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Power Platform, Power Apps
The Dynamics Outlook Add-In is old news. The Dynamics 365 for Outlook App is the new way to integrate your emails, contacts, and appointments with Dynamics 365. Built on the Unified Interface, the Dynamics 365 App for Outlook works wherever you use Outlook –...
