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12 Simple Strategies for Great Customer Service

12 Simple Strategies for Great Customer Service

by Brian Begley | Nov 5, 2021 | Customer service, Microsoft Dynamics 365, Microsoft Dynamics CRM

Why is Providing Great Customer Service So Important? Do you want your company to be known for providing excellent customer service?  It seems like a simple thing or common sense, but it is something you really have to work at. You can have the best product out there,...
Don’t Fall into the Bad Customer Service Trap – 10 Things to Avoid

Don’t Fall into the Bad Customer Service Trap – 10 Things to Avoid

by Kristin Caniglia | Nov 5, 2021 | Customer service, Microsoft Dynamics 365, Microsoft Dynamics CRM

Why do customers stop doing business with you? Do you know the #1 reason customers stop doing business with a business? You’ll be surprised that the answer isn’t that a company’s pricing is too high or their product insufficient. According to Hubspot...
Can Your Business Benefit From Dynamics 365?

Can Your Business Benefit From Dynamics 365?

by Kristin Caniglia | May 20, 2020 | Microsoft Dynamics 365, Microsoft Dynamics CRM

Can Your Business Benefit From Dynamics 365? What is CRM? CRM is a customer relationship management tool that various companies use to manage and analyze customer interactions and data. Actually, CRM is the fastest-growing type of business software used. The goal of a...
Six Reasons Your Business Needs Dynamics 365

Six Reasons Your Business Needs Dynamics 365

by Kristin Caniglia | May 15, 2020 | Microsoft Dynamics 365, Microsoft Dynamics CRM

Six Reasons Your Business Needs Dynamics 365 ​Why do you need Dynamics 365? There are many reasons you need Dynamics 365, but in today’s competitive industry, a good Customer Relationship Management tool is a must.  Here, we will discuss the reasons that we see as...
Top 5 Reasons Dynamics365Support.com is the Right Managed Service Provider For You!

Top 5 Reasons Dynamics365Support.com is the Right Managed Service Provider For You!

by Kristin Caniglia | Jul 11, 2019 | Business, Business Challenges and Solutions, Digital Transformation, Dynamics 365 Add-Ons, Dynamics 365 Fundamentals, Microsoft Dynamics 365, Microsoft Dynamics CRM

View Now – Dynamics 365 for Outlook App Webinar

View Now – Dynamics 365 for Outlook App Webinar

by Brian Begley | Dec 13, 2018 | Dynamics 365 Fundamentals, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Power Platform, Power Apps

The Dynamics Outlook Add-In is old news. The Dynamics 365 for Outlook App is the new way to integrate your emails, contacts, and appointments with Dynamics 365. Built on the Unified Interface, the Dynamics 365 App for Outlook works wherever you use Outlook –...
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