by Brian Begley | Jan 23, 2023 | Dynamics 365 CRM QuickTips, enCloud9, Microsoft Dynamics 365
While we all understand the core sales entities (Lead, Account, Contact and Opportunity) in Dynamics 365 CRM. one of the more underappreciated entities that can be a valuable piece of data is the Competitor. The competitor entity is used to store information about the...
by Brian Begley | Jun 6, 2017 | Dynamics 365 CRM QuickTips, enCloud9, Microsoft Dynamics 365, Microsoft Dynamics CRM
What is a Dynamics 365 CRM administrator? Before you can think about whether your business needs a CRM administrator, the role of a CRM administrator needs to be defined. Basically, a CRM administrator is responsible for bridging the gap between a company’s CRM...