by Kristin Caniglia | Mar 2, 2024 | Microsoft Dynamics 365
CRM data cleanliness In the fast-paced world of business, where data is the new currency, maintaining a clean and organized Customer Relationship Management (CRM) system is paramount. Dynamics 365, Microsoft’s robust CRM platform, empowers businesses with the...
by Kristin Caniglia | Feb 26, 2024 | Customer service, Microsoft Dynamics 365
In today’s digitally-driven business landscape, one-size-fits-all approaches are a thing of the past. To truly stand out and connect with customers, personalization is key. Enter Dynamics 365 CRM—a game-changer in the realm of customer engagement. Let’s...
by Kristin Caniglia | Feb 15, 2024 | Microsoft Dynamics 365
This article was originally published in 2021 but has been updated with the most current information. In today’s hyper-competitive business landscape, maintaining strong and lasting relationships with customers is paramount for success. Dynamics 365,...
by Brian Begley | Feb 10, 2024 | Customer Voice, Microsoft Dynamics 365, Microsoft Forms Pro
This article was originally published in 2021, but has been updated with the most current information. In the bustling digital landscape of modern business, maintaining open lines of communication with customers is paramount. One highly effective way to achieve this...
by Kristin Caniglia | Feb 5, 2024 | Microsoft Dynamics 365
In today’s fast-paced business world, building real connections with customers is key for lasting growth. Dynamics 365 steps up as a crucial tool, packed with features to make interactions smoother and boost engagement. In this blog post, we’ll dive into...
by Kristin Caniglia | Jan 30, 2024 | Dynamics 365 Sales, Microsoft Dynamics 365
Customer Relationship Management (CRM) is a critical aspect of any business, and when it comes to CRM software solutions, Microsoft Dynamics 365 is a popular choice for organizations worldwide. Dynamics 365 offers a robust platform for managing customer relationships,...