Nov 25, 2025 | Copilot, Copilot AI, Digital Transformation, enCloud9, Microsoft Dynamics 365, New Features in Dynamics 365, News and Updates, Sales Copilot
Microsoft Ignite 2025 delivered a clear message: “The Year Work Became Agentic.” This year’s event focused on embedding AI agents, contextual intelligence, and integrated platforms into every layer of work. These innovations are designed to help organizations automate...
Nov 18, 2025 | Copilot AI, Microsoft Dynamics 365, New Features in Dynamics 365, News and Updates, Sales Copilot
At Microsoft Ignite 2025, the big theme was Frontier Firms—companies that put AI at the center of their operations to work smarter, move faster, and stay ahead. Microsoft announced new tools and features that make this possible. Frontier Firm AI Initiative at...
Sep 17, 2025 | Copilot, Dynamics 365 implementation, Dynamics 365 Sales, Microsoft Dynamics 365, Sales Copilot
Getting started with Dynamics 365 Sales doesn’t have to feel overwhelming. This step-by-step guide will walk you through everything you need to know—from your first login to adding leads, exploring dashboards, and using Copilot to work smarter. Follow along to build...
Aug 18, 2025 | Copilot, Dynamics 365 Sales, Microsoft Dynamics 365, New Features in Dynamics 365, News and Updates, Sales Copilot
Qualifying leads takes time—and often, that time goes to waste when those leads don’t convert. To address this challenge, Microsoft introduced the Dynamics 365 Sales Qualification Agent, a powerful AI tool built into Dynamics 365 Sales. Currently, it’s available in...
Aug 13, 2025 | Copilot, Dynamics 365 implementation, Dynamics 365 Optimization, Dynamics 365 Sales, enCloud9, enCloud9 Services, Microsoft Dynamics 365, New Features in Dynamics 365, News and Updates, Sales Copilot
The Dynamics 365 Sales 2025 Release Wave 2 marks a major shift in how modern sales teams operate. This release focuses on enabling truly AI-powered selling through intelligent automation, guided processes, and tighter integration with Microsoft 365. With features like...
Oct 23, 2024 | Dynamics 365 Sales, Microsoft Dynamics 365, Sales Copilot
Microsoft’s Dynamics 365 Sales Update 2024 Release Wave 2 introduces powerful enhancements and capabilities designed to streamline sales processes, elevate the seller experience, and harness AI for increased productivity. enCloud9 highlights the top features in the...