Nov 25, 2025 | Copilot, Copilot AI, Digital Transformation, enCloud9, Microsoft Dynamics 365, New Features in Dynamics 365, News and Updates, Sales Copilot
Microsoft Ignite 2025 delivered a clear message: “The Year Work Became Agentic.” This year’s event focused on embedding AI agents, contextual intelligence, and integrated platforms into every layer of work. These innovations are designed to help organizations automate...
Oct 22, 2025 | Copilot, CoPIlot Studio, Power Platform
Need help with Copilot Studio or pricing?Whether you are evaluating licenses, building your first agent, or planning a broader Copilot rollout, enCloud9 is here to help. Talk to a Copilot expert today. Talk to a Copilot Expert If you’re evaluating Microsoft...
Sep 17, 2025 | Copilot, Dynamics 365 implementation, Dynamics 365 Sales, Microsoft Dynamics 365, Sales Copilot
Getting started with Dynamics 365 Sales doesn’t have to feel overwhelming. This step-by-step guide will walk you through everything you need to know—from your first login to adding leads, exploring dashboards, and using Copilot to work smarter. Follow along to build...
Sep 10, 2025 | Copilot, CoPIlot Studio, Microsoft Dynamics 365, Microsoft Office 365, Power Platform
Microsoft Copilot Studio helps businesses work smarter by turning everyday tasks into automated workflows. Build custom AI assistants that save time, reduce errors, and drive better decisions—right inside the tools your team already uses. Streamline daily operations...
Aug 18, 2025 | Copilot, Dynamics 365 Sales, Microsoft Dynamics 365, New Features in Dynamics 365, News and Updates, Sales Copilot
Qualifying leads takes time—and often, that time goes to waste when those leads don’t convert. To address this challenge, Microsoft introduced the Dynamics 365 Sales Qualification Agent, a powerful AI tool built into Dynamics 365 Sales. Currently, it’s available in...
Aug 15, 2025 | Copilot, Dynamics 365 Customer Service, Dynamics 365 Optimization, enCloud9, enCloud9 Services, Implementation services, Microsoft Dynamics 365, New Features in Dynamics 365, News and Updates
The 2025 Release Wave 2 introduces powerful updates to Dynamics 365 Customer Service, with a clear focus on transforming support operations through AI-driven assistance and intelligent case management. This release is about more than just features—it’s about helping...
