Creating Email Templates | enCloud9

Email Marketing Part 1 – Creating ClickDimensions Email Templates

This blog is part one of a three part series on email marketing – updated for 2025. In this blog, we will focus on creating email templates with ClickDimensions. If you’re using Dynamics 365 and want to streamline your email marketing, creating ClickDimensions email templates is the first step to consistent, engaging communication. In this guide, we’ll walk through the 2025 process of building templates using the latest editor options—and show you how to get the most from each one.

Best Practices for Creating ClickDimensions Email Templates – Tips for Success

✔️ Use dynamic content

Personalize your emails with fields like First Name, Company Name, or job title to boost relevance and engagement.

✔️ Keep designs simple and mobile-friendly

Ensure readability and layout consistency across all devices for better inbox deliverability.

✔️ Use A/B testing

Test different subject lines, buttons, or layouts to find what drives the highest open and click rates.

✔️ Avoid too many images or heavy HTML

Simpler emails load faster, reduce the risk of being flagged as spam, and are more accessible.

✔️ Ensure proper SPF, DKIM, and DMARC

Authenticate your sending domain to improve deliverability and protect against spoofing.

✔️ Preview your email template on both desktop and mobile

Verify that your design renders correctly across devices and email clients before you hit send. Most recipients open emails on mobile devices—if your email doesn’t display correctly on a phone, it could look broken or unreadable. Previewing helps you:

  • Check how images scale
  • Ensure text remains legible
  • Avoid layout breakage

Template Editors Available in 2025

ClickDimensions email Template editors | enCloud

As of 2025, When creating ClickDimensions email templates, there are four powerful editors to choose from:

Email Designer

  • Best for non-technical users
  • Drag-and-drop blocks, mobile responsive, visually polished
  • Great for fast email creation without needing HTML

New Drag and Drop Editor

  • Offers greater layout control
  • Supports personalization and dynamic content
  • More flexibility than the original designer

 Free Style Editor

  • WYSIWYG with HTML toggle
  • Ideal for users who want a blend of visual design and code editing

 HTML Editor

  • Complete control for developers
  • Paste custom HTML for branded designs or agency-created templates

⚠️ Note: Older editors like the Classic Drag and Drop or Block Editor have been deprecated. The Email Designer is the newest editor available in ClickDimensions as of 2025. It was built to provide a simplified, mobile-friendly experience with an intuitive drag-and-drop interface—making it ideal for marketers who want to create professional emails quickly without coding. As the most modern option, it continues to receive updates and is the recommended editor for most users.

Steps for Creating ClickDimensions Email Templates

Creating ClickDimensions email Templates | enCloud9

Here’s how to start creating ClickDimensions email templates inside Dynamics 365:

  • Go to Email Templates
    Navigate to ClickDimensions >Messaging (on the bottom left hand of your screen).
  • Start a New Template
    Click on Templates (on the left hand navigation), then  + New
  • Enter Template Details
    Fill in the template name, subject line, and select your language and type.

In the Email Creative section, choose your preferred editor: Email Designer, New Drag and Drop, Free Style, or HTML.

  • Design Your Template
    Use the chosen editor to insert content blocks, images, and personalization fields.
  • Test Your Template
    Use the built-in preview feature or send a test email to see how it renders across devices.
  • Save and Use It
    Once complete, your email template is ready for Email Sends, Campaign Automations, or Quick Campaigns.

New in Recent Versions: Save Emails as Templates

ClickDimensions now lets you save an Email Send as a template with a built-in button (available in v12.2 and later). If you build an email directly in an Email Send record and want to reuse it, simply click “Create Email Template” to save it instantly.

  1. Open an existing Email Send (that has content built in)
  2. Look at the top command bar or within the More Commands (…) menu
  3. You should see the button labeled “Create Email Template”

ClickDimensions Email Templates | enCloud9

enCloud9: Your ClickDimensions Experts

Whether you’re just getting started or want to take your marketing automation to the next level, enCloud9 can help you make the most of ClickDimensions. From template creation to campaign automation and reporting, our team of experts ensures that your emails not only look great—but perform even better.

Let us know your marketing goals, and we’ll help you build a solution tailored to your needs.

enCloud9’s Dynamics 365 Marketing Services include everything from campaign automation setup and lead nurturing workflows to ClickDimensions integration, email strategy, and performance tracking. We help you streamline your marketing processes, personalize communication, and generate more qualified leads—directly within your CRM.

🔗 If you’re ready to take your email marketing to the next level, explore our Dynamics 365 Marketing Services to see how enCloud9 can help you build smarter campaigns with ClickDimensions.

📚 Related Resources from enCloud9

Want to go further with ClickDimensions? Here are a few more expert-written resources to help you: