by Kristin Caniglia | Mar 12, 2024 | Microsoft Dynamics 365
In today’s digital world, email remains a crucial tool for businesses, marketing, and connecting with customers. But with the sheer volume of emails being sent every day, ensuring yours actually reach your audience can be tough. Emails ending up in the spam...
by Kristin Caniglia | Mar 10, 2024 | Dynamics 365 Marketing, New Features in Dynamics 365
Are you ready for an exciting update in Dynamics 365? The Wave 1 2024 release brings forth a highly anticipated feature: consent management directly within Customer Insights. This enhancement promises to streamline your workflow and provide greater control over...
by Kristin Caniglia | Mar 2, 2024 | Microsoft Dynamics 365
CRM data cleanliness In the fast-paced world of business, where data is the new currency, maintaining a clean and organized Customer Relationship Management (CRM) system is paramount. Dynamics 365, Microsoft’s robust CRM platform, empowers businesses with the...
by Kristin Caniglia | Feb 26, 2024 | Customer service, Microsoft Dynamics 365
In today’s digitally-driven business landscape, one-size-fits-all approaches are a thing of the past. To truly stand out and connect with customers, personalization is key. Enter Dynamics 365 CRM—a game-changer in the realm of customer engagement. Let’s...
by Kristin Caniglia | Feb 15, 2024 | Microsoft Dynamics 365
This article was originally published in 2021 but has been updated with the most current information. In today’s hyper-competitive business landscape, maintaining strong and lasting relationships with customers is paramount for success. Dynamics 365,...