Jun 10, 2025 | Customer Voice, Dynamics 365 CRM QuickTips, Microsoft Dynamics 365, Power Platform
Looking to improve customer satisfaction, gather feedback, or streamline communication? A Customer Voice survey in Dynamics 365 helps you do all of that and more. As Microsoft’s modern feedback management tool, it allows you to quickly create, distribute, and automate...
May 29, 2025 | Dynamics 365 Sales, Forgotten Features of Dynamics 365
At enCloud9, we like to spotlight powerful features in Dynamics 365 that don’t always get the attention they deserve—like Kanban Boards. This visual tool lets users manage Opportunities and Activities through an intuitive drag-and-drop interface, making pipeline...
May 27, 2025 | Marketing, Microsoft Dynamics 365
Today we discuss how the marketing team at enCloud9 identified a problem caused by data silos, planned a solution that could resolve the difficulty, and worked with the development team at enCloud9 to build out that solution. We created a custom Dynamics 365 Content...
May 20, 2025 | Dynamics 365 Sales, enCloud9, Microsoft Dynamics 365
Implementing a new CRM system can feel overwhelming, especially for companies that rely heavily on established sales processes. But at enCloud9, we believe in breaking down complexity through an iterative approach, delivering key features in manageable, impactful...
May 13, 2025 | Microsoft Dynamics 365
How Sales Cycles Impact Business Performance and Profitability Prolonged sales cycles can lead to increased costs, reduced cash flow, and missed opportunities. On the other hand, a shorter sales cycle enhances efficiency. In addition, it also boosts customer...
