by Kristin Caniglia | Sep 13, 2021 | Dynamics 365 Fundamentals, sales, Sales Hub
Dynamics 365 Sales enables salespeople to build stronger relationships with their customers and personalize the customer buying journey. With Dynamics 365 Sales, salespeople can easily manage their pipeline, nurture sales from lead to order, and accelerate their...
by Kristin Caniglia | Aug 27, 2021 | Dynamics 365 Fundamentals
Dynamics 365 Customer Engagement is a key tool in increasing productivity. Our Dynamics 365 navigation guide can be an excellent training tool – as well as a great reference guide to refer back to. In Dynamics 365, you are never more than a few clicks away from...
by Kristin Caniglia | Aug 19, 2021 | Dynamics 365 Fundamentals, Microsoft, Microsoft Dynamics 365
What is Dynamics 365? Most businesses only dream of having a single solution that addresses CRM and ERP capabilities. Microsoft Dynamics 365 is a cloud based CRM and ERP solution that offers a full suite of tools to streamline business. Dynamics 365 consists of many...
by Kristin Caniglia | Jul 28, 2021 | Dynamics 365 Fundamentals, Microsoft Dynamics 365
A CRM Glossary WHAT IS A BUSINESS’ MOST IMPORTANT ASSET? Ponder that question and you may come up with a plethora of answers. But the bottom line is that… customers are the heart of any business. Without customers, a business simply wouldn’t exist. Next question, how...
by Kristin Caniglia | Jul 7, 2021 | enCloud9, Microsoft, Microsoft Certifications, Power Apps, Power Platform
Microsoft encourages lifelong learners with Microsoft certifications Technology is constantly changing. In order for Microsoft partners to retain their Microsoft partnership, partners like enCloud9 must complete a series of examinations designed to test knowledge and...
