Dec 6, 2024 | ClickDimensions, Digital Transformation, Dynamics 365 Add-Ons, Dynamics 365 CRM for Vertical Markets, Microsoft Dynamics 365
As a business owner or professional, your time is already stretched thin. Managing daily operations, meeting client needs, and focusing on growth leave little room for diving into complex marketing strategies. Marketing automation has the power to transform your...
Nov 1, 2024 | Dynamics 365 implementation, Dynamics 365 Sales, enCloud9, enCloud9 Services, Microsoft Dynamics 365
As a Managed Service Provider (MSP), keeping your clients’ IT systems running smoothly is your top priority. However, many clients of your clients also need a powerful CRM solution like Microsoft Dynamics 365 to grow their business. That’s where enCloud9...
Oct 31, 2024 | Customer Voice, Microsoft Dynamics 365
The 2024 Release Wave 2 for Dynamics 365 Customer Service introduces several key updates designed to improve both agent efficiency and customer experience. These updates focus on streamlining workflows, enhancing communication, and leveraging AI-driven insights to...
Oct 28, 2024 | Dynamics 365 Sales, Microsoft Dynamics 365
AI scoring is key to helping sales teams prioritize the right leads and opportunities for growth. By leveraging artificial intelligence and machine learning, Dynamics 365 Sales delivers AI-powered lead and opportunity scoring that enables smarter, data-driven...
Oct 23, 2024 | Dynamics 365 Sales, Microsoft Dynamics 365, Sales Copilot
Microsoft’s Dynamics 365 Sales Update 2024 Release Wave 2 introduces powerful enhancements and capabilities designed to streamline sales processes, elevate the seller experience, and harness AI for increased productivity. enCloud9 highlights the top features in the...
Oct 12, 2024 | Microsoft Dynamics 365
Unlock growth potential by taking a data-driven path to better understand customer behavior and preferences. Microsoft Dynamics 365 empowers you to set impactful CRM goals using powerful data analytics. Dive into this guide to discover practical steps for transforming...