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5 of the Most Common Tracked Sales Metrics

5 of the Most Common Tracked Sales Metrics

by Brian Begley | Dec 19, 2018 | Business Challenges and Solutions, Business Intelligence

Four Takeaways from the Microsoft Business Forward Event

Four Takeaways from the Microsoft Business Forward Event

by Brian Begley | May 11, 2017 | Business Intelligence, Microsoft, Microsoft Dynamics 365

Last week’s Business Forward event initiated the next stage of the continuing evolution of Dynamics 365. A major focus of the day was technology that drives digital transformation and transforming your industry and the way you do business. Microsoft CEO, Satya...
Microsoft reveals upcoming integrations with LinkedIn

Microsoft reveals upcoming integrations with LinkedIn

by Brian Begley | Dec 9, 2016 | Business Intelligence, Microsoft Dynamics 365, Social Media

With Tuesday’s approval by the EU of the $26B purchase of LinkedIn, Microsoft can finally get down to revealing its plans for the massive data held by the Social Media giant. In an article on mspoweruser.com, eight integration scenarios were revealed, and we...
Dynamics 365 New Features – Editable Grids

Dynamics 365 New Features – Editable Grids

by Kristin Caniglia | Oct 17, 2016 | Business Intelligence, Microsoft Dynamics 365, Microsoft Dynamics CRM

This is part 1 of a multipart series on the best new features of Dynamics 365, announced last week at CRM UG Summit in Tampa. We will be publishing several articles over the next few weeks on what to expect as we get closer to the anticipated release date of  November...

Survey Says…..Another Satisfied Customer!

by Brian Begley | Apr 13, 2016 | Business Intelligence, Customer service, Customer Voice, Microsoft Dynamics CRM, Microsoft Forms Pro

This article was written about Voice of the Customer, a component of Dynamics 365 that was replaced with Customer Voice. Click here for a recent blog post about Customer Voice.   Your business isn’t a game show, but surveys are vital as a barometer of how...
Insights for Dynamics CRM Powered by InsideView

Insights for Dynamics CRM Powered by InsideView

by Brian Begley | Apr 12, 2016 | Business Intelligence, Microsoft Dynamics CRM

There are many great ways to use Insights from within Dynamics CRM, but with it being April, I feel it’s the time to do a little spring cleaning. If you have a system filled with leads and contacts that you have not engaged with in months or perhaps even years,...
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