enCloud9’s Power Platform Blog

Focused on helping you to get the most out of your Dynamics 365 with ideas and tips on sales, marketing and customer service.

Microsoft Dynamics 365 | enCloud9

10 Game-Changing Reasons to Choose Microsoft Dynamics 365 Over Salesforce

This blog was originally written in 2018 and updated in 2024. Interestingly enough, because Dynamics 365 has remained consistent and only gotten better, many of the reasons are still valid ...
Email lists | ClickDimensions | enCloud9

Why To Avoid Using Purchased Email Lists with ClickDimensions

In digital marketing, email is a powerful tool. However, for your campaigns to work, your email lists need to be high-quality and legitimate. Recently, some clients have asked if it ...
Dark Mode | Dynamics 365 | enCloud9

[How To] Enable Dark Mode in Dynamics 365 CE (Power Apps too!)

Dark mode is popular among computer users for many reasons, including reduced eye strain, increased readability and possibly increasing the battery life of your devices. Some people just think it ...
Email Signature | Dynamics 365 | enCloud9

[How To] Add Email Signatures in Dynamics 365

A professional email signature is essential for consistent branding and effective communication. If you’re using Dynamics 365 Customer Engagement (CE), setting up and managing your email signature is a straightforward ...
Competitor Record | Dynamics 365 | enCloud9

[How To] Dynamics 365 Competitor record best practices

While we all understand the core sales entities (Lead, Account, Contact and Opportunity) in Dynamics 365 CRM. one of the more underappreciated entities that can be a valuable piece of ...
Copilot Form fill assistance | enCloud9

[How to] Turn off Copilot Form Fill assistance in Dynamics 365

The Problem Perhaps you have noticed a new feature in Dynamics 365 CRM that has works like this - you create a new record - say an account. You fill ...
Dataverse recycle bin | enCloud9

[How To] Use the Dataverse Recycle Bin in Dynamics 365

Accidental deletions are an inevitable part of managing data, and Power Platform finally provides a robust solution to recover from such mishaps - the database recycle bin. The capability to ...
Sales | Dynamics 365 | enCloud9

Transform Your Sales Strategy with These Three Easy Habits

Essential Sales Habits for Success Sales is a challenging yet rewarding profession that requires a combination of strategy, psychology, and persistence. To excel, developing habits that enhance your effectiveness is ...
Duplicate Detection | Dynamics 365 |encloud9

Keep Your Data Clean with Duplicate Detection in Dynamics 365

In 2022, we published a series highlighting some of the forgotten or underutilized features in Dynamics 365. One of those features was duplicate detection. This blog post has now been ...