
Forgotten Features of Dynamics 365 – Part 2 -Kanban Boards – a Forgotten Feature?
At enCloud9, we have been writing about forgotten features in Dynamics 365. In this second part of our series on forgotten features in Dynamics 365, we discuss Kanban Boards. Kanban

Forgotten Features of Dynamics 365 – Part 1- How Dynamics 365 Goals Help Organizations Stay on Target
It is important in life to have goals - whether they are financial, physical, or business goals. Goals supply us with a visual and strategic target to reach. Goals also

Recovering from a Failed CRM
What to do when CRM just is not working out There are many signs that you have a failed CRM. It might happen upon Go-Live or it might take months

So, your Dynamics 365 is live. What happens next?
The day you “Go-Live” with your Dynamics 365 is a major milestone, but with enCloud9 as your partner, it doesn’t mean that you are alone. What happens after Go-Live? The

6 Keys to a Successful CRM Implementation
Our ten years of experience of consulting with companies and implementing Dynamics 365 have shown that there are six keys to a successful CRM implementation. 6 Keys to a successful

Phase 2 – When CRM really makes an impact
Getting a CRM system live can be a struggle or it can be a focused project. But what happens next when you reach Go-Live? We call it Phase 2 Phase

Dynamics 365 Sales Project Milestones
What are project milestones? Project milestones are checkpoints that highlight the successful completion of major tasks or events within your project. Why are project milestones helpful? There are many reasons

Modern Advanced Find – a new way to Query
It has been years since Advanced Find underwent a major update; many Dynamics 365 users are excited to see the changes. Advanced Find is the powerful query tool built into

In App Notifications in Dynamics 365
This blog is part three of four in our series focused on updates to Dynamics 365 and the Power Platform as part of the April 2022 Release 1 Over the