enCloud9’s Power Platform Blog

Focused on helping you to get the most out of your Dynamics 365 with ideas and tips on sales, marketing and customer service.

Renaming the root business unit | Dynamics 365 | enCloud9

D365 Quick Tip – Renaming the Root Business Unit and Team

Recently, we worked with a client who wanted to update the name of their root business unit to reflect a company rebrand. While renaming standard business units in the Power ...
e-Signatures | Document Core Pack | enCloud9

Speed Up Your Sales with e-Signatures and Document Core Pack

Today’s customers expect simple, fast, and digital experiences at every stage of their buying journey. One of the most significant slowdowns in many sales processes is the back-and-forth required to ...
enCloud9 | 2024 Top Member | Dynamics 365 Partner

enCloud9 Recognized as a 2024 Top Member by CRM Software Blog!

We’re excited to share that enCloud9 has been recognized as a 2024 Top Member by the CRM Software Blog! This honor highlights our passion for helping businesses succeed with Microsoft ...
Goals in Dynamics 365 | enCloud9

Forgotten Features of Dynamics 365 – Part 1- How Dynamics 365 Goals Help Organizations Stay on Target

This blog was originally published in July 2022 and has been rewritten to reflect the latest enhancements to Dynamics 365 Goals, ensuring the most up-to-date insights and best practices. Setting ...
Marketing Automation | enCloud9

Close More Deals With Marketing Automation

As a business owner or professional, your time is already stretched thin. Managing daily operations, meeting client needs, and focusing on growth leave little room for diving into complex marketing ...
Dynamics 365 partner | enCloud9

Why enCloud9 is the Preferred Dynamics 365 Partner for MSPs

As a Managed Service Provider (MSP), keeping your clients' IT systems running smoothly is your top priority. However, many clients of your clients also need a powerful CRM solution like ...
Dynamics 365 Customer Service | enCloud9

What’s New in Dynamics 365 Customer Service 2024: enCloud9’s Top Features

The 2024 Release Wave 2 for Dynamics 365 Customer Service introduces several key updates designed to improve both agent efficiency and customer experience. These updates focus on streamlining workflows, enhancing ...
AI Scoring | Dynamics 365 Sales | enCloud9

AI Scoring Comes to Dynamics 365 Sales in 2024 Release Wave 2

AI scoring is key to helping sales teams prioritize the right leads and opportunities for growth. By leveraging artificial intelligence and machine learning, Dynamics 365 Sales delivers AI-powered lead and ...
Dynamics 365 Sales | Updates | enCloud9

enCloud9’s Top New Features in Dynamics 365 Sales 2024 Release Wave 2

Microsoft's 2024 Release Wave 2 for Dynamics 365 Sales brings a host of enhancements and new capabilities designed to streamline the sales process, improve the seller experience, and leverage AI ...