Client Overview: Miles Christi is a religious order of Priests and Brothers first established in Michigan. In October 2008, the religious organization expanded from Michigan into California. Miles Christi continues to grow not only throughout the San Diego region, but the entire United States as well. Miles Christi is a small non profit organization of about 50 members.
The Challenge: Miles Christi has faced numerous challenges, due to using a very obsolete solution. Prior to their engagement with enCloud9, Miles Christi was using Dynamics CRM 4.0. In order to accommodate their growth, they wanted to move to Cloud based Dynamics 365. Miles Christi uses CRM mainly to manage donations, volunteer opportunities, events, and various interactions with interested parties.
Our Solution: Miles Christi engaged with enCloud9 through a partner referral. enCloud9 proposed rebuilding existing customizations using Dynamics 365 and the Unified Interface. Also proposed was migrating data using Scribe to being historic data from the year 2000.
Results Achieved: Miles Christi is now able to have a reliable CRM system available no matter where they are located.
Conclusion: This success story illustrates the power of digital transformation.
