Miles Christi’s Digital Transformation: Dynamics 365 Success Story

by | Oct 31, 2023

Client Overview: Miles Christi, a religious order of Priests and Brothers, originally established in Michigan and later expanded to California in October 2008, is experiencing substantial growth not only in San Diego but throughout the United States. Despite being a relatively small non-profit organization with around 50 members, Miles Christi is on an upward trajectory.

The Challenge: Miles Christi encountered significant challenges due to their use of an outdated solution. Before engaging with enCloud9, they were operating with Dynamics CRM 4.0. Recognizing the need to accommodate their expanding operations, the organization aimed to transition to a cloud-based Dynamics 365 solution. Miles Christi primarily utilizes CRM for efficiently managing donations, volunteer opportunities, events, and various interactions with interested parties.

Our Solution: The partnership between Miles Christi and enCloud9 was initiated through a referral from a trusted partner. enCloud9’s proposal involved a comprehensive strategy, encompassing the reconstruction of existing customizations using Dynamics 365 and the Unified Interface. Additionally, data migration, including historical records dating back to the year 2000, was expertly executed using Scribe.

Results Achieved: Miles Christi now benefits from a dependable CRM system accessible from any location, enhancing their ability to manage and expand their religious order’s operations.

Conclusion: This success story underscores the transformative potential of digital evolution, as Miles Christi leveraged technology to modernize their operations and further their mission. For more information on how Dynamics 365 can benefit your organization, please contact us.

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