May 10, 2022 | Digital Transformation, Dynamics 365 Sales, Power Platform
Getting a CRM system live can be a struggle or it can be a focused project. But what happens next when you reach Go-Live? We call it Phase 2 Phase 2 (and its counterparts Phase 3, Phase 4 etc.) are all components of a successful continuous product development...
Jan 31, 2022 | Dynamics 365 Sales, News and Updates
After a month of publishing great content about why you should enable Dynamics 365 Sales Insights in your organization, we are happy to close out the month with a surprise announcement from Microsoft that makes it even easier to get started. Microsoft recently...
Jan 19, 2022 | Dynamics 365 Sales
Sales Accelerator, Conversation Intelligence, and Predictive Scoring were previously only available with a Sales Premium license. Since publishing this blog, Microsoft has announced that these three features will now be available to Sales Enterprise customers. It...
Jan 12, 2022 | Dynamics 365 Sales, Microsoft Dynamics 365
Selling to customers today is about building and maintaining relationships. Relationships are built by knowing your customers, what is important to them, and responding to them with the right communication at the right time. Dynamics 365 Sales Insights enables...
Jan 5, 2022 | Dynamics 365 Sales, Microsoft Dynamics 365
Salespeople engage with many customers every day. Salespeople are responsible for qualifying leads, nurturing opportunities, and acting effectively in a timely manner. In addition, they are expected to operate according to the processes recommended for their...
Nov 15, 2021 | Dynamics 365 Sales, Microsoft Dynamics 365
Understanding your customer and where they are at in the customer buying journey allows you to make the best possible decisions on how to proceed with an opportunity or lead. It also ensures that your marketing strategy addresses each stage which in turn leads to a...
Kristin Caniglia
