Dynamics 365 for Field Service
With Dynamics 365 for Field Service,empower your employees to deliver proactive, seamless, end-to-end service that will increase customer satisfaction.
Continue to Innovate With Proactive Service
Built-in intelligence enables you to resolve service issues before they occur. This proactive approach allows you to reduce operational costs and deliver positive experiences to your clients.
Engage with customers on their terms- when they want and how they want!
Service Technicians have everything they need at their fingertips when they need it, such as work orders, customer contact info, scheduling info, and more.
Predictive work orders can be automatically generated to ensure equipment is working properly all the time.
A completed work order can easily be turned into an invoice for customer billing.
Schedule board and dispatch
Scheduling becomes a breeze with the simple drag and drop schedule board.
allows the best technician to be matched to a work order based on proximity, availability, and level of skill.
Built-in intelligence allows a potential issue to be detected and resolved by a technician before there ever is an issue.
Not only is warehouse inventory tracked, but mobile inventory as well.
Dynamics 365 for Customer Service Resources
Everything you need in one powerful suite of tools