Dynamics 365 Blog

Focused on helping you to get the most out of your Dynamics 365 with ideas and tips on sales, marketing and customer service.

enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog

Easily Create Personal Dashboards in Dynamics 365

This blog is part three of a multi-part series on managing views, charts, and dashboards in Dynamics 365. This blog will cover  easily creating custom dashboards in Dynamics 365. Part ...
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enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog

Understanding Charts in Dynamics 365

This blog is part two of a multipart series on managing views, dashboards, and charts in Dynamics 365 for Customer Engagement. Part one discussed creating a personal view. This blog ...
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enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog

How to Create a Personal View in Dynamics 365

This blog is part one of a multi-part series on managing views, charts, and dashboards in Dynamics 365. This blog will review the types of views as well as how ...
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enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog

How to create a Contact Us form using Customer Voice

Customer Voice is the Survey tool from Microsoft that is included with your Dynamics 365 licenses. Previously known as Forms Pro, Customer Voice is Microsoft's Premium version of the Forms ...
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enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog

2021 ClickDimensions Product Roadmap Previews Features

Sneak Peek of the 2021 ClickDimensions Product Roadmap The ClickDimensions product roadmap was revealed to partners and users during a webinar broadcast February 11, 2021.  Dale Price, Director of Product ...
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enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog

Microsoft Teams Pro Adds Advanced Webinar Features

Microsoft Teams is About To Get EVEN Better! Microsoft is adding new meeting and webinar capabilities to its Teams collaboration tool. Microsoft Teams Pro will include webinar registration and reporting ...
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enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog

Highlights of the 2021 Microsoft Power Platform Release Wave 1

The 2021 Microsoft Power Platform release wave 1 describes all the new features releasing from April 2021 through September 2021 for Power BI, Power Apps, Power Apps portals, Power Automate, ...
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enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog

Highlights of the 2021 Dynamics 365 Release Wave 1

The release plan for the 2021 Dynamics 365 release wave 1 brings many new innovations to empower you to transform your business. The release describes all the new features that ...
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enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog

The Dynamics 365 Sales Mobile App Helps Salespeople Stay Productive From Anywhere

The Dynamics 365 Sales mobile app enables your Sales team to stay productive from wherever they're working. The key capabilities of the mobile app allow sellers to prepare more thoroughly ...
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enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog

Everything you need in one powerful suite of tools

Feature-rich Dynamics 365
enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog
SALES
Dynamics 365 CE for Sales helps your sales team close deals faster using lead and opportunity management, activity tracking, and an easy to use mobile app.
enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog
SERVICE
Dynamics 365 Customer Service App is a full-featured solution that includes Case Management, Entitlements, and Knowledgebase articles to keep your customers engaged and enthusiastic.
enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog
MARKETING
Dynamics 365 for Marketing and ClickDimensions combine to power your marketing team's ability to engage with prospects and customers.
enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog
FIELD SERVICE
Dynamics 365 for Marketing and ClickDimensions combine to power your marketing team's ability to engage with prospects and customers.
enCloud9 | Microsoft Dynamics 365 CRM Consultants Blog
PROJECT SERVICE
Dynamics 365 for Marketing and ClickDimensions combine to power your marketing team's ability to engage with prospects and customers.