White Papers, Downloads and Other Resources

At enCloud9 we want you to have the right tools to help you in selecting your company’s CRM solution. Making the right choices ensures that you reach your company’s targets. Our selection of downloads and resources below can give you the guidance that you need.

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Microsoft Dynamics 365 Success Stories

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Top 5 Updates for Business Central

Top 5 Updates for Business Central

Between April and September 2019, Business Central will be releasing a series of new features. We’ve highlighted the top five features we are excited about.

Top 5 Updates for Dynamics 365 for Customer Service

Top 5 Updates for Dynamics 365 for Customer Service

Between April and September 2019, Dynamics 365 for Customer Service will be releasing a series of new features. We’ve highlighted the top five features we are excited about.

2019 Marketing with Microsoft Dynamics 365 Idea eBook

2019 Marketing with Microsoft Dynamics 365 Idea eBook

In ClickDimension’s 2019 marketing with Microsoft Dynamics 365 Idea eBook, you will
find 30 articles jam-packed with tips, tricks and ideas for improving your
marketing in the year ahead.

5 Most Common Sales Metrics Tracked

5 Most Common Sales Metrics Tracked

Better data means more effective sales metrics. There are so many sales-related metrics to employ, it can be very difficult to choose the metrics that will be most effective for your business. Which do you use? We have compiled a list of some of the most common sales metrics tracked.

6 Steps to Help You Find the Right Implementation Partner

6 Steps to Help You Find the Right Implementation Partner

Finding the right Dynamics 365 Implementation partner can be a difficult task. To aid you in this decision process, we have developed an infographic highlighting 6 important things you should look for in a potential partner.

Top 5 Updates for PowerApps

Top 5 Updates for PowerApps

Between April and September 2019, PowerApps will be releasing a series of new features. We’ve highlighted the top five features we are excited about.

Top 5 Updates for Microsoft Flow

Top 5 Updates for Microsoft Flow

Between April and September 2019, Microsoft Flow will be releasing a series of new features. In this infographic, we highlight the top five features we are excited about.

April 2019 Release Notes – Dynamics 365, PowerApps, Flow and More

April 2019 Release Notes - Dynamics 365, PowerApps, Flow and More

Microsoft’s PowerPlatform is evolving and the release notes for the April 2019 update prove it. Take a few minutes and review them at the link below

 

Case to SMS for Dynamics 365

Case to SMS for Dynamics 365 from enCloud9

Keeping your clients up to date on the progress of your support team is a significant way to retain customer loyalty. enCloud9’s Case to SMS solution automatically delivers text messages at milestones in the customer support process.