Miles Christi
San Diego, CA
Visit Website
Products Used:
- Dynamics 365 Sales
enCloud9 Services:
- Cloud Migration
- Implementation services
Client Overview:
Miles Christi, a religious order of Priests and Brothers, was originally established in Michigan and later expanded to California in October 2008. Today, the organization is experiencing substantial growth, not only in San Diego but also across the United States. Although Miles Christi remains a relatively small non-profit organization with around 50 members, its influence and outreach continue to expand significantly. With increasing demand for their services and events, Miles Christi recognized the importance of updating their systems to support their future growth.
The Challenge:
Miles Christi encountered significant challenges stemming from their use of an outdated solution. Before partnering with enCloud9, the organization operated on Dynamics CRM 4.0, a platform that could no longer meet their evolving needs. Recognizing the necessity of a more scalable and modern system to accommodate their expanding operations, they aimed to transition to a cloud-based Dynamics 365 environment. Miles Christi relies heavily on their CRM to efficiently manage donations, coordinate volunteer opportunities, organize events, and track various interactions with interested parties and benefactors.
Our Solution:
The collaboration between Miles Christi and enCloud9 began through a referral from a trusted partner familiar with enCloud9’s expertise in non-profit digital transformations. enCloud9’s proposed solution included a complete overhaul of the organization’s CRM system, involving the rebuilding of existing customizations within the Dynamics 365 Unified Interface. The project also included a meticulous data migration effort, successfully transferring historical records dating back to the year 2000 using Scribe integration tools. The result was a new, flexible platform tailored to the specific needs of a growing religious organization.
Results Achieved:
Following the successful implementation, Miles Christi now benefits from a modern, dependable CRM system that is accessible from anywhere, at any time. This enhanced mobility has strengthened their ability to manage, grow, and engage their network of donors, volunteers, and community members. Additionally, improved workflows and real-time data access have increased operational efficiency, allowing the organization to focus more resources on furthering its mission.
Conclusion:
This success story underscores the transformative potential of digital evolution. By embracing Dynamics 365 and working closely with enCloud9, Miles Christi successfully modernized their operations and positioned themselves for continued growth and outreach. Their journey serves as a testament to the power of technology in supporting the unique needs of non-profit organizations.
.
For more information on how Dynamics 365 can benefit your organization, contact enCloud9.
