Service Accelerator, powered by enCloud9 and Dynamics 365.
Unifies how people experience your business. GET STARTED TODAYIntelligent customer service empowers you to deliver effortless experiences that leave our customers thinking not about the process, but just how easy their journey was.
Case management with Microsoft Dynamics 365-Service enables you to
- Understand your customers in a whole new way.
- Offer consistency and personalize the customer journey.
- Be proactive instead of reactive
Enhanced Customer Journey
Maximize satisfaction at the most most critical moments when customers interact with the company.
360 Degree View of Your Customers
View cases, calls, sales, and other activities all from a single dashboard.
Organization-wide Insights
Holistic dashboards and KPIs give actionable information to management enabling proactive support.
BASIC PLAN
This plan will get you started with using Dynamics 365 for Activity Tracking and Contact Management
$2500
- Basic Dynamics 365 Setup
- User Setup and Licensing
- Import Up to 10000 Contacts and Accounts
- Service Accelerator Optimized Forms and Views
- Optimized Sales Dashboards
- Integration with Exchange Online
- Video Training Access
- Monthly Support Package Available for Purchase
SERVICE PRO PLAN
Perfect for companies looking to keep their pipeline moving!
$3250
- Seven Days to Go Live
- Dynamics 365 Deployment
- User Setup and Licensing
- Four hour Online Discovery Session
- Service Accelerator Optimized forms and views
- Optimized Sales Dashboards
- Custom Sales Process Flow
- Import up to 10000 contacts and accounts
- Live 2 hour training for end users
- Access to Training Videos (1 Year)
- Integration with Exchange Online
- Monthly Support Plan Available for purchase
SERVICE PRO PLUS
Our Top Level plan for more complex sales companies
$5200
- Dynamics 365 Deployment
- User Setup and Licensing
- Four hour Online Discovery Session
- Service Accelerator Optimized forms and views
- Optimized Sales Dashboards
- Custom Sales Process Flow
- Product Catalog
- Import up to 10000 contacts and accounts
- Live 2-hour training for end users
- Access to Training Videos (1 Year)
- Integration with Exchange Online
- Go-Live Support
- Post Go-Live Action Report
- Eligible for Discounted Monthly Support