by Brian Begley | Mar 12, 2021 | Customer Voice, Microsoft Dynamics 365, Microsoft Forms Pro
Customer Voice is the Survey tool from Microsoft that is included with your Dynamics 365 licenses. Previously known as Forms Pro, Customer Voice is Microsoft’s Premium version of the Forms application included with Microsoft 365 subscriptions. Recently a user...
by Brian Begley | Apr 13, 2016 | Business Intelligence, Customer service, Customer Voice, Microsoft Dynamics CRM, Microsoft Forms Pro
This article was written about Voice of the Customer, a component of Dynamics 365 that was replaced with Customer Voice. Click here for a recent blog post about Customer Voice. Your business isn’t a game show, but surveys are vital as a barometer of how...
