Professional services from enCloud9 are all about increasing the Power of Dynamics 365 and creating Value. Our Services support the full Dynamics 365 Customer Engagement Platform, as well as Office 365 and ClickDimensions Marketing Automation. From selection to licensing to implementation and go live, we guide you every step of the way. And once you are live, Dynamics 365 Management Services support your users and keep your system up to date and running smoothly.
Dynamics 365 Customer Engagement
Dynamics 365 Sales App
The Dynamics 365 Sales App is the cornerstone of the Dynamics 365 product Suite. Available in both Enterprise and Business Licensing, The Dynamics 365 Sales App turbocharges the sales process with integrated sales features for the complete sales cycle. From Lead to Opportunity all the way through invoicing, the Sales App gives a single tool for your sales team. And with Mobile Applications, you’ll always be up to date with the latest info when you walk through that customer’s door.
Take a glance at what Dynamics 365 for sales can do for you. Learn more here.
Dynamics 365 Marketing App
Dynamics 365 Marketing App is currently only available for the Business license level. However, Microsoft will add it to Professional Level in 2018. Features of the Marketing App include advanced Email campaigns with tools for creating beautiful engaging templates as well as an Event Management functions to manage trade shows, webinars, and other in-person events.
Marketing is fully integrated with the Sales App, so leads created through a marketing campaign are visible throughout the entire sales process. Check out these tools today!
Dynamics 365 Customer Service
Improve customer service through a single, unified experience that delivers end-to-end service across every channel—earning customer loyalty and empowering agents.
Dynamics 365 Project Management
Run your project-based business more productively by bringing people, processes, and automation technology together through a unified experience.
Dynamics 365 Field Service
Increase customer satisfaction with intelligent scheduling, native mobile support, and remote asset monitoring to help you get the job done right the first time.
ClickDimensions Marketing Automation
ClickDimensions is the highest rated AddOn for Dynamics 365 and with good reason. This complete Marketing Automation Solution tightly integrates with Dynamics 365. YOur Marketing team will be able to do all of their work within the same CRM application as the sales team.
Features of ClickDimensions include
- Email Campaigns and Templates
- Campaign Automation
- Web Analytics
- Event Management
- SMS Marketing
- And More
Dynamics 365 Professional Services
enCloud9 has the experience that comes from a team of consultants from years of working with hundreds of clients. We work with you to analyze your needs, uncover your processes, and then develop a staged project that can get you up and running quickly and in budget.
Our skillset includes the entire
- Interface Customization
- Business Analytics and Intelligence
- Report Development
- Workflow and Business Process Integration
- Marketing Campain management
We also offer two services that are quite popular – the Dynamics 365 Rescue & Repair and the Dynamics 365 SmartStart. enCloud9 designs Rescue and Repair for companies that already use Dynamics 365, but are looking to stabilize, update and overall improve Dynamics 365 so that their team can take better advantage of the application
Dynamics 365 is a flexible, fixed bid Dynamics 365 implementation designed to get your sales or customer support team up and running in days, not months. We have built up
Dynamics 365 Managed Services
Once your Dynamics 365 system is up and running, you need a qualified administrator to keep it humming along. enCloud9 can manage your Dynamics 365 with a proven set of tools. Or we can train you own administration team for you. Our services include
- Managed Dynamics 365 help desk
- Duplicate Data Analysis
- Workflow and Process Reviews
- Regular client meetings to ensure that Dynamics 365 is running smoothly
- Monthly updates on System performance
- All for a low fixed monthly investment
Marketing and Social Media Services
Ready To Get Started?
We want to help you to achieve your goals. But you need to contact us first. enCloud9 can help you to determine your licensing needs, develop and execute an implementation, and provide long-term support. Contact us to learn more about the services we offer.