enCloud9 Services

Implementation Services from Dynamics 365 transform employees into Teams
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Professional services from enCloud9 are all about increasing the power of Dynamics 365 and creating value. Our services support the full Dynamics 365 Customer Engagement Platform, as well as MS Office 365 and ClickDimensions Marketing Automation. From selection to licensing to implementation and go live, we guide you every step of the way.Once you are live, enCloud9’s Dynamics 365 Management Services support your users and keep your system up to date and running smoothly.

 

Dynamics 365 Professional Services

Accelerators

What is an accelerator? Accelerators are prepackaged Dynamics 365 implementations designed to get you up and running on Dynamics 365 in approximately seven days. We have used our experience with small to mid-sized businesses to create these easy to deploy tools for sales and customer service teams. All of our Accelerator packages include Dynamics 365 licensing and user setup; Dashboards; Account, Contact and Lead import and a focused set of customizations for your team to quickly start using Dynamics 365.

Each of these packages are fixed price and include customization for your business needs.

Sales Accelerator
Customer Service Accelerator
Marketing Automation Accelerator

Dynamics 365 Implementation

When you are looking for a comprehensive sales, customer support, and marketing system that gets beyond the basics you’ll be well served by engaging with enCloud9. We are one of the most experienced Dynamics 365 implementation partners in the field. We will work with you and your team to analyze your requirements, uncover your business processes, and develop a Dynamics 365 implementation project plan that delivers a complete solution your problems.

Our skillset includes all facets of Dynamics 365 customization and configuration:

  • Needs Analysis
  • Interface Customization
  • Business Analytics and Intelligence
  • Report Development
  • Workflow and Business Process Integration
  • Integration with other applications
  • Customer facing portals

Dynamics 365 Rescue and Repair

Have you inherited a dysfunctional Dynamics CRM system and know that it is capable of so much more? Well, enCloud9 has worked with dozens of companies that face the same predicament. We can take your Dynamics 365 system and work with your team to align it with your goals. some of our recent Rescue and Repair projects have included:

 

  • Migrating from Dynamics CRM 2011 to cloud based Dynamics 365
  • Resolving chronic data duplication issues
  • Optimizing forms and views for more efficient data entry and analysis
  • Integrating Business Processes with Dynamics sales entities
  • Integrating Dynamics 365 with customer portals and ERP

Marketing Automation with ClickDimensions

ClickDimensions is the highest rated Add-On for Dynamics 365 and with good reason. This complete Marketing Automation Solution tightly integrates with Dynamics 365. YOur Marketing team will be able to do all of their work within the same CRM application as the sales team.

Features of ClickDimensions include:

  • Email Campaigns and Templates
  • Campaign Automation
  • Web Analytics
  • Surveys
  • Event Management
  • SMS Marketing
  • And More

Dynamics 365 Support Services

Once your Dynamics 365 system is up and running, you need a qualified administrator to keep it humming along. enCloud9 can manage your Dynamics 365 with a proven set of tools. Or we can train you own administration team for you. Our services include

  • Managed Dynamics 365 help desk
  • Duplicate Data Analysis
  • Workflow and Process Reviews
  • Regular client meetings to ensure that Dynamics 365 is running smoothly
  • Monthly updates on System performance
  • All for a low fixed monthly investment

Licensing

Licensing your Dynamics 365 solution can be confusing, and purchasing the wrong license for your users can cost you more than $1000 per person per year! With several potential licensing options, from Team Members to Plan 1, you can be certain that we can analyze your user’s job responsibilities and Dynamics 365 needs and come up with recommendations to optimize licensing. You can even purchase your licenses through enCloud9 with monthly and annual payment plans. We even have a monthly support plan that can be included in your monthly service costs.

Contact us today and find out how much money you could save every month!

I'm Ready To Get Started!

We want to help you to achieve your goals. But you need to contact us first. enCloud9 can help you to determine your licensing needs, develop and execute an implementation, and provide long-term support. Contact us to learn more about the services we offer.