Good morning and welcome to enCloud9’s weekly Friday 5. The Friday 5 is a curated list of some of the best articles written throughout the week on Dynamics 365, Dynamics CRM and the Microsoft Cloud. Our goal is to keep you informed on the latest news, information, and happenings in the Dynamics 365 blogosphere.

1- Dynamics 365 Enterprise License comparison

Staying on top of the nuances of Dynamics 365 licensing can be very time consuming and a lot of work. UK Microsoft partner, Chorus, has created a licensing comparison to help you decide which license is suitable for your organization.

2- Some useful Dynamics 365 tips and tricks

Are you looking for some tips and tricks that may save you some time?  Well, look no further.  Prashant Shukla, of SMS Technologies, has compiled a list of various Dynamics 365 tips and tricks.  Included are hints including like hiding time on e-mail templates, auto-generating documents, adding members of a marketing list to another list, and more.

3- Microsoft to start previews on an on-premises Dynamics 365 for Operations in April

Starting this month, Microsoft will be offering a preview of an on-premise version of Dynamics 365 for Operations. In this article, Mary Jo Foley of All About Microsoft, shares Dynamics 365 for Operations Deployment Scenarios.

4- Utilizing Workflow Templates for Cases

Regarding case management, workflows can be employed to ensure fast and efficient customer response time. Here, RSM Dynamics CRM Pros demonstrates how to work with the case entity and utilize workflow templates for child workflows.

5- Microsoft’s Strategy to Promote Dynamics 365

Market Realist- an investment information technology company, has written a series of blogs about Microsoft’s Strategy to Succeed in the Cloud.  The article we are featuring is part 7 of the 17 part series.  They have written an article about the rationale behind Microsoft’s launch of Dynamics 365.  Also discussed in this article is Microsoft’s holistic approach to its cloud offerings. Other topics that have been discussed in the series are Office 365, Microsoft Teams, and why Microsoft is inclined toward the Enterprise Collaboration Space. Later in the series, Microsoft as an overall SaaS leader will be discussed.

We hope you enjoyed reading and you go away feeling more informed or have learned something you can implement immediately.  enCloud9 is an Omaha-based Microsoft partner that specializes in helping small to medium sized businesses with solutions to increase their sales and marketing ROI and provide better customer service by using Microsoft software. Is your CRM not as productive as you had wished?  Are you looking to upgrade to Dynamics 365?  Contact us today.  We’d love to hear from you and discuss how we can help! We can be contacted at our webform or 844-264-0729.

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