Good afternoon and Happy National Pancake Day. I can’t imagine a better way to start off the work week than with a nice plate of pancakes. Breakfast for dinner perhaps? We have a lot of good articles for you to read today. With the beginning of Microsoft’s biggest conference of the year, Ignite 2016, there is lots of great Microsoft news today. The 5 day conference, which takes place in Atlanta, Georgia this year is underway. Enjoy all the great news and have a great day!
Ignite 2016, Microsoft’s biggest conference of the year, is officially underway in Atlanta Georgia. The 5 day event, which focuses on IT solutions for modern businesses began with several keynotes. Watch the major keynotes here @Beta News.
Adobe and Microsoft announced that they will be teaming up against Salesforce and Oracle. Adobe will be hosting most of their Cloud Applications – including Creative Cloud and Marketing Cloud on Microsoft Azure. This is a big win for Microsoft as these applications have previously been hosted on AWS. In return, Microsoft will be positioning Adobe’s Marketing Cloud as the preferred marketing solution for Microsoft Dynamics 365. I wonder what effect this will have on Microsoft Dynamics Marketing? Read the article at Business Insider.
A look at the Microsoft Ignite Agenda: Microsoft has many children, but clearly it doesn’t love all of them equally. In fact, if you look through the number of sessions dedicated to each product, you see where Microsoft’s is focusing its love and attention: Office 365 gets the lion’s share of the love, followed closely by Azure, Windows and SharePoint. Check out the agenda here.
Dynamics 365 – How Partners will Succeed Post-CRM. So- “CRM” is not a thing anymore. With all of the new Dynamics 365 “stuff” that is coming, the initials C-R-M are gone. In his article, Steve Mordue ,of Forceworks, gives his opinion on the name change. He states that, in his opinion, the good news is that it was an overused acronym that frankly carried a lot of negative baggage and was a poor description of even the prior product. The bad news is that none of your customers will know what the heck Dynamics 365 is. That, my friends, will be your challenge- to tell people of all the capabilities of Dynamics 365. Read Steve Mordue’s blog here.
New features in Office 365 help users work smarter. Microsoft is going big on features powered by machine learning in its productivity services, with the announcement of a handful of updates to Office 365 on Monday. At its Ignite conference , the company revealed a set of new functionalities for Word, Outlook, PowerPoint, Excel and Sway. Read the article at PC World.
CRM SLA Failure and Warning times. When you configure an SLA item in CRM, you have the option to specify the “Failure” and “Warning” times as a duration. The format of these fields is the same as any other CRM duration field, but what does it really mean? For example, if you set it to 10 days, is it 10 calendar days? Is it 10 business days? You might be surprised it is neither! In his blog, Gonzalo Ruiz discusses his experiences with Microsoft Dynamics CRM, tips and tricks as well as news from the CRM community.
“Chatbots are about taking the power of human language and applying it more pervasively to our computing.” Satya Nadella Microsoft has released the Bot Framework, which is a full framework to build bots. It is called . In this article, Manny Grewel will walk you through the process of building a chat-bot that may interact with Dynamics CRM and can optionally be deployed using Microsoft portals.