Welcome to the second edition of enCloud9’s “Friday 5.”  We have chosen some great Dynamics 365 and CRM articles that you might have missed this week. Stay warm while you are reading them, so grab a hot chocolate or a latte and enjoy!

1 – What were the most important stories of 2016?

The CRM Audio podcast has compiled a list of the top Dynamics 365 news stories of 2016.  Take some time to fill out this short survey and let them know what you think are the most important. They will reveal the results in the next episode.

2 – Another Year in Review article!

If you want to remember back on all the changes we have seen over the past 365 days, take a few minutes to review this blog from Warren Butler at Preact CRM. It’s truly amazing and inspiring the changes that have occurred over the past year.

3 – Making your views more visual is easy

The simple addition of a few visual elements can make it so much easier to interpret and read data.  Inogic shows us, in a few easy steps how to add custom icons and tooltips to columns in views.

4 – The many features of Project Service automation

Properly managed projects add value and can increase revenue very lucrative for your business. Project Service Automation embeds this functionality into Dynamics 365. In his blog, Rob Urbanovich of Socius tells us of the many features and benefits for Project Service Automation in Dynamics 365.

5 – Why we are thankful for Dynamics 365

This holiday season, we have a lot to be thankful for. There are many great features in Microsoft Dynamics 365 to make managing your business easier and allow you to provide excellent customer service.  Beringer Associates has compiled a list of the top 5 things they are thankful for in Microsoft Dynamics 365.

Thank you for reading the Friday 5 from enCloud9. We hope you enjoyed it and we will be back next week with the top articles to keep you informed in the latest Dynamics 365 news.   Have a wonderful holiday!